Legal Access Depends On Local Law
Our Legal position is simple: access depends on local law, your account details must be accurate, and payment activity must match the account holder. Before account access, we may use phone verification and request checks needed to protect the account. Deposits and withdrawals through DANA, OVO,
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GoPay, QRIS, bank transfer or a virtual account are recorded against the relevant transaction path, so keep receipts available if a status needs checking. We do not describe access as available everywhere; where local law permits, you can read the applicable terms before continuing. If a
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rule changes your access, we will direct you to the relevant policy contact rather than asking you to guess.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.